From the wall of a corporate building in Zurich:
- Do One Thing at a Time
- Know the Problem
- Learn to Listen
- Learn to Ask Questions
- Distinguish Sense from Nonsense
- Accept Change as Inevitable
- Admit Mistakes
- Say It Simple
- Be Calm
- Smile
From the wall of a corporate building in Zurich:
From a calendar:
The real art of conversation is not only to say the right thing at the right time, but also to leave unsaid the wrong thing at the tempting moment.
— Author unknown